Refund policy

At Outpost, we value you as a customer over a pesky refund or a return. 

Here is how we can offer to make it right for you:

A 7-Day return policy. You have 7 days from date of purchase to come into the shop for either a full refund to the original form of payment or store credit issued as an E-Gift Card if the items are eligible for a refund/exchange. 

Only items that have been unopened or unused can be processed as a refund/return. Items must have their original tags and be in the same condition it was upon time of purchase. If item was originally in a box or other type of packaging, and is eligible for a refund, the packaging for the item must be preset and in the same condition as it was when customer purchased. Customer must present their proof of purchase- either the text or email receipt that was sent at time of purchase in order to proceed with a refund. No receipt…no refund. 

We do not offer refunds on our clothing, any of our vintage items, or food items. We do not offer refunds on items that we have in our store on a consignment basis (our jewelry, ceramic pieces & prints- all curated and made by local Dallas makers). No exceptions. 

We do not offer refunds on items purchased on our website. No exceptions. 

We are happy to help! If you are needing more assistance beyond what is stated here in our Refund Policy, please feel free to reach me at:

Caroline (store owner)

info@outpostfinegoods.shop